Telecommunicator I: Basic Call Taker
Telecommunicator II: Fire and Police Dispatch
Communications Training Officer (CTO)
NEW CLASS! Communications Training Officer II (CTO II)
Advanced Communications Training Officer (ACTO)
Communications Center Supervisor
Telecommuncator IV: Survival Communications
Dates Added! TERT (Telecommunicator Emergency Response Taskforce)Leader
Dates Added! TERT(Telecommunicator Emergency Response Taskforce) Member
Download PSAP Schedule
PSAP Class Schedule (Updated 08/24/2011) Always check class pages for most current dates/locations!
Can anyone attend your classes?
No. Only Public safety telecommunicators employed at a recognized PSAP in the State of Washington. Employees from other call centers, government agencies or security departments will not be accepted.
Do you offer pre-employment training?
No, you must first be hired at a recognized PSAP (Public Safety Answer Point) in the State of Washington before you can come to our training.
Do you offer your courses on-line?
No, at this time our telecommunicator courses are not available on-line.
Is 911 Hiring?
You can check the WSCJTC Employment page under 9-1-1 to see current postings.
Does Washington State accept out of state certifications?
Washington State does have equivalency. You can read the details at About Equivalency.
I took some training there; can I get a copy of my transcript?
Transcript requests are handled by the Public Disclosure Officer by email or FAX. You can see additional information on our Public Disclosure page.
I’m employed as a telecommunicator in the State of Washington and I would like to find out about:
For additional information about the WSCJTC Telecommunicator Program, please go to our Program Information page.